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Our aim is to provide a fully professional service such that complaints never arise. However, if you ever feel that we have fallen below our usual high standards, then please contact us so that we can seek to resolve any problems. If that approach is not able to resolve the problem, we do have a formal complaints procedure. We will endeavour to resolve your complaint promptly and fairly. Please contact us complaints@bwcigroup.com if you require further details of our complaints procedure.

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The information on this website is provided for general information purposes and does not constitute actuarial or other professional advice. BWCI accepts no responsibility for any loss which may arise from reliance on information contained on this website.

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